Service Mission
We are driven by innovation to provide customers with efficient and reliable robotic arm integration solutions. We are committed to meeting specific customer needs and helping them achieve increased productivity and cost optimization through high-quality products and professional services. Our goal is to become an industry leader, creating lasting value and competitive advantages for customers through continuous technological innovation and excellent customer relationships.
Pre-sale Service
·Consultation service
·Technical support
·Customized solutions
·Quotation and contracts
·Technical documentation and resources
·Demonstrations and showcases
·Feedback and communication
Andy
Recommended Index： ★★★★★
Years of experience：10 years
Serve customers：2000+
Areas of expertise：·Ability to address customer inquiries regarding the technical aspects and functionalities of robotic arms and provide professional technical consultation.
·Proficiency in designing and planning integrated solutions involving robotic arms.
·Ability to effectively communicate with customers in any language and clearly convey the advantages and value of proposed solutions.
After-sale Service
Repair and maintenance
Technical support
Training and knowledge transfer
Spare parts supply
Remote monitoring and diagnostics
Upgrades and improvements
Overseas training, installation, and usage
7/24 Hour Service
Bill
Recommended Index： ★★★★★
Years of experience：8 years
Serve customers：1300+
Areas of expertise：
The after-sales personnel for robotic arm products need to possess the ability to quickly identify and resolve potential faults and issues that may arise with the products. They should have in-depth technical knowledge and troubleshooting skills to ensure timely repairs and restoration of normal system operation. They should also be equipped with repair and maintenance skills specific to robotic arm products, providing accurate and timely solutions and support to meet customer requirements.